Shipping policy

Shipping Policy

Last Updated: 26-05-2026

At UNITED SUITS, we specialize in luxury tailoring, bespoke formalwear, and handcrafted garments designed with precision, craftsmanship, and attention to detail. Every order is carefully prepared and packaged to ensure it arrives securely and in excellent condition.

Please review our Shipping Policy carefully before placing an order.

1. Worldwide Shipping

UNITED SUITS proudly offers worldwide shipping on eligible orders.

We work with trusted international courier partners including:

DHL Express
FedEx
UPS
Aramex
Other authorized logistics partners

Shipping carrier selection may vary depending on:

Destination country
Shipping availability
Service reliability
Customs clearance efficiency

2. Order Processing & Tailoring Time

Because many UNITED SUITS garments are handcrafted, tailored, or made-to-order, processing and production times vary depending on the product type and customization requirements.

Standard Processing Time

Orders are typically processed within:

2–5 business days for standard products
5–15 business days for customized or bespoke garments

Processing time begins after:

Payment confirmation
Measurement submission
Design/customization approval (if applicable)

Business days exclude weekends and public holidays.

3. Tailoring & Production Timeline

Customized and bespoke garments require dedicated tailoring and craftsmanship.

Production timelines may vary depending on:

Garment complexity
Fabric availability
Embroidery or personalization
Wedding season demand
Bulk or corporate orders

Estimated production timelines are communicated as guidelines only and are not guaranteed delivery commitments.

4. Shipping & Delivery Estimates

Estimated delivery times begin after order dispatch, not from the order date.

Estimated Delivery Timelines

Region	Estimated Delivery Time
India	2–7 business days
North America	4–8 business days
Europe	4–8 business days
Asia	4–8 business days
Oceania	5–10 business days
Africa	6–12 business days
South America	6–12 business days
Remote Islands & Rural Areas	10–25 business days

Delivery estimates may vary due to:

Customs processing
Local courier delays
Weather disruptions
Peak seasons
National holidays
Regional logistics limitations

5. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on:

Destination country
Package dimensions
Shipping method selected
Product weight and quantity

UNITED SUITS may occasionally offer:

Free shipping promotions
Complimentary international shipping
Limited-time delivery offers

These promotions may be modified or withdrawn without prior notice.

6. Express & Priority Orders

If you require an urgent order for:

Weddings
Events
Ceremonies
Business occasions
Special timelines

please contact us before or immediately after placing your order.

Where possible, we may offer:

Priority tailoring
Expedited production
Express shipping services

Additional charges may apply for urgent processing or premium courier upgrades.

Urgent delivery requests are subject to:

Production capacity
Fabric availability
Destination accessibility
Courier schedules

7. Order Tracking

Once your order has been shipped, you will receive:

Shipping confirmation
Tracking information
Courier details

Tracking updates are provided directly by the shipping carrier and may take time to update after dispatch.

8. Customs Duties, Taxes & Import Fees

International orders may be subject to:

Customs duties
Import taxes
VAT/GST
Brokerage fees
Local handling charges

These charges are determined by your local customs authority and are the sole responsibility of the customer unless otherwise stated.

UNITED SUITS is not responsible for:

Customs delays
Import restrictions
Additional taxes or duties imposed by destination countries

Customers are advised to review local import regulations before placing international orders.

9. Incorrect Shipping Information

Customers are responsible for providing accurate:

Shipping addresses
Contact information
Postal/ZIP codes

UNITED SUITS is not responsible for delivery issues resulting from:

Incorrect addresses
Incomplete information
Failed delivery attempts
Refused shipments

Additional shipping charges may apply for returned or re-shipped packages.

10. Lost, Delayed, or Stolen Packages

Once an order has been handed over to the courier and marked as shipped, delivery timelines are subject to the courier service and external logistics conditions.

UNITED SUITS is not liable for delays caused by:

Customs inspections
Weather disruptions
Carrier delays
Political disruptions
Force majeure events
High-volume shipping periods

If a package is marked as delivered by the courier but cannot be located, customers must contact the courier provider directly for investigation assistance.

We will reasonably assist customers in resolving shipment issues where possible.

11. Damaged Shipments

If your package arrives visibly damaged:

Please photograph the package before opening
Retain all original packaging materials
Contact us within 48 hours of delivery

Claims submitted without supporting evidence may not qualify for replacement or compensation.

12. Split Shipments

In some cases, orders containing multiple items may be shipped separately depending on:

Product availability
Tailoring completion timelines
Warehouse logistics
International shipping restrictions

Customers will receive tracking information for each shipment where applicable.

13. Shipping Restrictions

UNITED SUITS reserves the right to:

Restrict shipping to certain countries or regions
Cancel shipments restricted by law or courier limitations
Refuse orders flagged for fraud prevention or security concerns

14. Contact Information

For shipping-related questions or urgent delivery assistance, please contact:

UNITED SUITS
UNITED EXPORTS
126, ST NO.7, NEW KUNDANPURI, CIVIL LINES
Ludhiana, Punjab 141001
India

Email: unitedsuits.com@gmail.com
Phone: +91 70873 05857
WhatsApp: +91 70873 05857

Website: www.unitedsuits.com