Terms of service

Effective Date: 26-05-2026

This website is operated by UNITED SUITS. Throughout the site, the terms “we”, “us”, “our”, and “UNITED SUITS” refer to UNITED SUITS.

UNITED SUITS offers this website, including all information, tools, products, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional policies referenced herein or available by hyperlink, including our Privacy Policy, Refund Policy, Shipping Policy, and related store policies.

If you do not agree to all the Terms of Service, you may not access the website or use our Services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You have obtained consent from a parent or legal guardian

You may not use our products or Services for any unlawful or unauthorized purpose.

You agree not to:

  • Violate any applicable laws or regulations

  • Use the website for fraudulent purposes

  • Upload malicious code, viruses, or harmful software

  • Attempt unauthorized access to the website or systems

  • Misuse, reproduce, duplicate, or exploit any portion of the website without written permission

Violation of these Terms may result in immediate suspension or termination of access to our Services.

2. Acceptance of Orders

All orders placed through our website are subject to acceptance and availability.

UNITED SUITS reserves the right to:

  • Refuse or cancel any order at our sole discretion

  • Limit quantities purchased per person, household, or order

  • Reject suspicious, fraudulent, reseller, or bulk commercial orders

If an order is cancelled after payment has been processed, the applicable refund amount will be issued to the original payment method.

3. Product Information & Tailoring Disclaimer

We strive to display product descriptions, fabrics, colors, measurements, and garment details as accurately as possible.

However:

  • Minor variations may occur due to tailoring craftsmanship

  • Fabric textures and colors may appear differently depending on screen settings and lighting

  • Hand-finished garments may contain slight variations

  • Product images are for illustrative purposes

As a luxury tailoring brand, many UNITED SUITS products are:

  • Made-to-order

  • Customized

  • Tailored based on customer measurements

Customers are responsible for providing accurate:

  • Measurements

  • Personalization details

  • Shipping information

  • Event timelines

UNITED SUITS is not responsible for fitting issues caused by incorrect customer-provided measurements.

4. Pricing & Product Availability

Prices are subject to change without prior notice.

We reserve the right to:

  • Modify product pricing

  • Discontinue products

  • Limit product quantities

  • Change collections, fabrics, or specifications

All prices displayed are exclusive of:

  • Customs duties

  • Import taxes

  • VAT/GST (where applicable)

  • International handling charges

Customers are responsible for any applicable local taxes or import duties.

5. Payment Terms

Payments must be completed before order processing begins.

We accept secure payment methods through authorized third-party providers including:

  • Shopify Payments

  • Razorpay

  • PayPal

  • Stripe

  • Other supported payment gateways

You agree to provide accurate and current billing information.

Fraudulent transactions or chargeback abuse may result in:

  • Order cancellation

  • Account suspension

  • Legal action where applicable

6. Shipping & Delivery

Shipping timelines are estimates only and may vary due to:

  • Production timelines

  • Custom tailoring requirements

  • Courier delays

  • Customs processing

  • Seasonal demand

  • Force majeure events

Once an order has been shipped:

  • Risk of loss transfers to the customer

  • UNITED SUITS is not responsible for courier delays beyond our control

Customers are responsible for:

  • Providing accurate shipping information

  • Tracking shipments where applicable

  • Customs duties and import taxes

7. Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.

By placing an order, you acknowledge and accept:

  • Certain items may be non-returnable

  • Bespoke and customized garments may not qualify for refunds

  • Return eligibility conditions apply

Please review our Refund Policy carefully before purchasing.

8. Cancellation Policy

Orders may only be cancelled within the cancellation window specified in our Refund Policy.

Once production, tailoring, embroidery, alteration, or customization begins, cancellation requests may no longer be accepted.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product designs

  • Graphics

  • Images

  • Videos

  • Campaign visuals

  • Text content

  • Website design

  • Editorial content

is the exclusive property of UNITED SUITS or its licensors and is protected under applicable intellectual property laws.

Unauthorized reproduction, resale, distribution, or commercial use is strictly prohibited.

10. User Submissions & Reviews

If you submit:

  • Reviews

  • Testimonials

  • Suggestions

  • Images

  • Social content

  • Feedback

you grant UNITED SUITS a non-exclusive, royalty-free right to use, reproduce, publish, modify, and display such content for marketing, promotional, or commercial purposes.

You agree not to submit unlawful, offensive, defamatory, misleading, or infringing content.

11. Third-Party Links & Services

Our website may contain links to third-party websites, services, tools, or applications.

UNITED SUITS is not responsible for:

  • Third-party content

  • External websites

  • Payment gateways

  • Third-party privacy practices

  • External service disruptions

Your use of third-party services is at your own risk.

12. Accuracy of Information

We attempt to ensure all information on our website is accurate and current.

However, occasional:

  • Typographical errors

  • Pricing inaccuracies

  • Product availability errors

  • Description inaccuracies

may occur.

We reserve the right to:

  • Correct errors

  • Update information

  • Cancel affected orders without prior notice

13. Prohibited Uses

You may not use our website or Services:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To distribute malware or malicious code

  • To engage in fraud or abusive activity

  • To collect personal information of others

  • To interfere with website security or operations

  • To impersonate others or submit misleading information

Violation may result in termination of access and possible legal action.

14. Disclaimer of Warranties

All Services, products, and website content are provided on an “as is” and “as available” basis.

UNITED SUITS does not guarantee:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted access

  • Absolute accuracy of website content

To the maximum extent permitted by law, we disclaim all warranties, express or implied.

15. Limitation of Liability

To the fullest extent permitted by law, UNITED SUITS and its affiliates, directors, employees, partners, suppliers, or service providers shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Business interruption

  • Delays

  • Data loss

  • Emotional distress

  • Event-related losses

  • Custom tailoring dissatisfaction caused by inaccurate customer measurements

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless UNITED SUITS, its affiliates, employees, contractors, and partners from any claims, liabilities, damages, expenses, or legal fees arising from:

  • Your breach of these Terms

  • Violation of applicable laws

  • Misuse of the website or Services

  • Infringement of third-party rights

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

18. Termination

We reserve the right to suspend or terminate access to our Services at any time without notice if we believe you have violated these Terms.

Obligations and liabilities incurred prior to termination shall survive termination.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the jurisdiction of the courts located in Ludhiana, Punjab, India.

20. Changes to Terms of Service

We reserve the right to modify, update, or replace any part of these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our Services following changes constitutes acceptance of the revised Terms.

21. Contact Information

Questions regarding these Terms of Service may be directed to:

UNITED SUITS
UNITED EXPORTS
126, ST NO.7, NEW KUNDANPURI, CIVIL LINES
Ludhiana, Punjab 141001
India

Email: unitedsuits.com@gmail.com
Phone: +91 70873 05857
WhatsApp: +91 70873 05857

Website: www.unitedsuits.com